Resolution of legal disputes with financial institutions: professional protection of your interests

Updated: 15.02.2023

These days, financial institutions are not immune to problems, including bankruptcy and liquidation. For example, the Czech National Bank has recently published information on its website that Safe Payments Solutions s.r.o., acting under the Koalapays brand, (hereinafter “Koalapays”) lost its licence as a small electronic money issuer on 26.05.2022.

Pursuant to the peremptory legal norms, financial companies must fully return all funds to their customers. In practice, however, some customers are now only offered refunds of a small percentage of their deposits. 

Until all funds are returned to their customers, financial companies are under the unrelenting supervision of the Czech National Bank.

What do we offer:

COREDO’s legal team is ready to help you resolve legal disputes with any financial institution. If you have unresolved claims, e.g. those related to Koalapays, we will be happy to offer our services.

Resolution of legal disputes with financial institutions: professional protection of your interests CoredoOur legal team is ready to defend your interests in the most proactive way possible. We will be glad to help you with:

  1. Writing of the official complaint letters, communicating with representatives of the company in accordance with Czech regulations and legislation.
  2. Drawing up complaints and communicating with the Regulatory Authority – Czech National Bank.
  3. Protecting your interests in court.

Experience shows, the first two steps are usually enough for us to protect your interests.

We are confident that we can help you and defend your rights!

The cost of our services:

The protection of your interests will be carried out at pre-agreed rates. The fee consists of a fixed fee, which you pay before we start cooperating, and a % of the amount in dispute, which we will be able to return to you.



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