COREDO – EU Legal & Compliance Services Expert legal consulting, financial licensing (EMI, PSP, CASP under MiCA), and AML/CFT compliance across the European Union. Headquartered in Prague, we provide seamless regulatory solutions in Germany, Poland, Lithuania, and all 27 EU member states.
Robert Hayes
Business Development RepresentativeBefore joining COREDO, Robert Hayes worked in sales of software products and corporate services. That experience helps him find suitable companies, understand their needs and prepare a well-substantiated handover of each enquiry to COREDO's consultants.
Role at COREDO
Business Development Representative
February 2024 – present
After a meeting, he sends a short follow-up email with what was agreed and the next step. Before passing an enquiry to a consultant, he checks that the client's task, timeline and reason for interest are clear. Questions of pricing, legal applicability and terms of cooperation are left to the responsible specialists.
Key areas
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Lead prospecting
Researches companies and their activity, checks the fit with COREDO's services and identifies the right contact person for a first business conversation.
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Initial contact and enquiry assessment
Handles incoming enquiries and starts the business conversation. Clarifies the task, target markets, expected timeline and decision-makers, and works through initial objections to find the right next step.
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Arranging specialist consultations
Schedules meetings and prepares a short brief on the client's situation for the legal, client-service or compliance team, noting what is already known and what still needs discussion.
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Follow-up and CRM
Keeps in touch after the first conversation, logs the history of communication, the status of the enquiry and agreements reached, and makes sure every promising enquiry has an agreed next step.
Professional experience
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September 2020 – January 2024 Business Development Executive European corporate and administrative services provider — Employer name withheld under NDA.
Worked with English-speaking entrepreneurs looking to expand into Central European markets. Found prospective clients, held introductory conversations and passed qualified enquiries to consultants. Coordinated follow-up meetings and gathered background information for the specialist team's commercial proposals.
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August 2016 – August 2020 Sales Development Representative Corporate document-management software provider — Employer name withheld under NDA.
Found prospective corporate clients and arranged product demonstrations. Found out how client companies worked, what difficulties their staff faced and who was involved in choosing a solution. Kept CRM records, logged the outcome of each contact and passed interested clients to account managers. Later helped new colleagues learn how to run initial conversations and keep client records.
Further training and certificates
- B2B Sales and CRM Fundamentals 2016 Prospecting, logging the history of communication, assessing initial interest and arranging follow-up contacts.
- Consultative Selling of Professional Services 2021 Identifying client needs, running introductory meetings and preparing baseline data for a commercial proposal.
- Cross-Cultural Business Communication 2023 Business correspondence, aligning expectations and conversations with representatives of international companies.
Languages
- English (native)
- Czech (B2)