COREDO – EU Legal & Compliance Services Expert legal consulting, financial licensing (EMI, PSP, CASP under MiCA), and AML/CFT compliance across the European Union. Headquartered in Prague, we provide seamless regulatory solutions in Germany, Poland, Lithuania, and all 27 EU member states.
Daniil Saprykin
Head of Customer SuccessUnder Daniil Saprykin's leadership, COREDO's clients go from their first enquiry to a contract for legal, licensing and AML services.
Role at COREDO
Head of Customer Success
At COREDO since March 2025
Key areas
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Team leadership
Leads the Customer Success team and mentors its members.
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Full B2B sales cycle
Is responsible for the whole sales cycle: qualifying the enquiry, the commercial proposal, invoicing and closing the deal.
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Key clients
Represents the department in meetings and negotiations with key clients.
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Partner network development
Built and continues to develop the partner network through which COREDO receives some of its incoming enquiries.
Key contributions
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Sales playbook
Helped create the department's sales playbook; it is now used to bring new hires up to speed.
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AI in client communications
Introduced AI-based automation for client communications.
Professional experience
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February 2026 – present Head of Customer Success Department COREDO — a company that supports company registration, financial and crypto licensing, and AML compliance
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March 2025 – January 2026 Customer Success Specialist COREDO — a company that supports company registration, financial and crypto licensing, and AML compliance
Handled incoming enquiries from needs analysis through to selecting a solution, coordinated projects with multiple clients, including CASP licensing, negotiated with partners and resolved non-standard client situations.
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November 2024 – February 2025 Direct Sales Representative (D2D Sales Representative) T-Mobile Osobně — the direct-sales division of the T-Mobile operator in the Czech Republic
Acquired clients through direct sales: prospecting, contract negotiations and after-sales support.
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July 2021 – January 2022 Investment Advisor Investiční skupina DRFG a.s. — a Czech investment group
Sought out prospective investors and advised on investment-portfolio structuring.
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June 2017 – June 2018 Currency Exchange Operator Commodimex s.r.o. — a Czech currency-exchange company
Ran day-to-day currency-exchange operations and AML/KYC checks, and supervised the exchange office's work.
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February 2017 – present Independent practice OSVČ — self-employed (OSVČ) status in the Czech Republic
Financial advisory, coaching, real-estate deal brokerage, marketing support, and work with cryptocurrencies and AI tools.
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February 2017 – June 2019 Financial Advisor Finsovetnik — a financial-advisory service for private clients
Advised private clients on mortgages, insurance, investment portfolios and real estate.
Further training and certificates
- Professional Transformational Coach training programme, level 2 International Centre of Evolution (ICE) — a coaching-training centre June 2022 – April 2023
- 'Leadership and Team Development' course International Business Management Institute (IBMI) — a provider of short business-management training programmes 2020
Languages
- Czech
- English
- Russian